I questioned the Defence Department about some serious allegations regarding a “protection racket” between the Air Force and major airlines like Qantas and Virgin.
I’ve seen internal emails suggesting the Air Force has been whispering in the ears of HR departments to delay start dates for pilots who are trying to transition to civilian careers.
It’s absolutely unacceptable to place invisible barriers in front of veterans who have served their country and just want to provide for their families.
While the Air Marshal denied any wrongdoing and insisted retention rates are “healthy,” I’ve pushed for a lot more detail. They’ve taken my questions on notice, so I’m currently waiting on the answers.
We need full transparency on these backroom deals to ensure our pilots aren’t being held captive by their own employer.
— Senate Estimates | October 2025
Transcript
Senator ROBERTS: Thank you. I’ll move on to Qantas’s and Virgin’s interference. There are significant allegations that the Air Force is deliberately colluding with Virgin and Qantas to try and force, or pressure, those airlines to delay starting dates for former Air Force pilots, to keep them locked in a job in the Air Force that they don’t want to be in anymore. After serving our country, pilots shouldn’t be subjected to invisible barriers that stop them from getting a job in the civilian world. In late 2017, the director of personnel for the Air Force opened a line with Qantas ‘to establish a working relationship at the HR recruitment level’ and to discuss ‘recruitment, retention and leave without pay’. I’ve got an excerpt from a freedom-of-information request. It’s an email from Mitchell Beck, squadron leader air operations 1, director of personnel for the Air Force. It was sent on 22 January 2018, and the subject is ‘RAAF Virgin meeting 18 January 2018’. In that it is confirmed: ‘We, the Air Force, discuss methods of delayed start dates for RAAF pilots, such as when the member is leaving from a critical job. Virgin may be receptive to a delayed start of six to 12 months.’ That is the Air Force seeking to coerce airlines into arbitrarily delaying someone starting a new job for up to a year because the Air Force wants to keep the pilot in a job they didn’t want to be in. How can you justify taking away service members’ ability to earn a living and feed their family in the civilian workforce for an entire year?
Senator McAllister: Chair, I think officials will be in a position to provide some advice to the senator about the broad policy position. It is very difficult for officials to respond to the quotes that have been provided by Senator Roberts without seeing them or understanding their provenance. I wonder if committee members might consider providing copies of materials they rely on to form questions, because it is challenging for officials to respond if they don’t have them in front of them.
Senator ROBERTS: Minister, it boils down to—
CHAIR: Do you have a copy for the witnesses?
Senator ROBERTS: I haven’t got it with me.
CHAIR: I’m also mindful of time. Have you got a few more questions on this issue?
Senator ROBERTS: Very short. Is the Air Force working with Qantas and Virgin to delay the transition out of the Air Force for their pilots?
Air Marshal Chappell: We’re not working with airlines to delay anyone’s careers. I would have to understand the emails you’re referring to from 2018 in significantly more detail in order to give you an answer, given all of the factors that are involved in career management, initial obligations of air crew and many others. Can I take it on notice and, if possible, understand or get copies of the emails you’re referring to so I can best respond to your questions?
Senator ROBERTS: I will undertake to get the FOI quotes. If you can take it on notice, I would like to know the formal and informal arrangements between the Air Force and Qantas or Virgin.
Air Marshal Chappell: Thanks, Senator.
Senator ROBERTS: Also can you table any MOUs, emails, minutes and briefings in relation to these meetings from the past three years.
Adm. Johnston: We’ll take it on notice.
Senator ROBERTS: Were any names or any lists of serving or separating pilots shared with the airlines?
Air Marshal Chappell: I will take the package on notice.
Adm. Johnston: We just don’t have that information.
Senator ROBERTS: I accept that. You could take on notice under what privacy authority those names were given, and whether any contact influenced hiring decisions or start dates.
Air Marshal Chappell: I will take the questions on notice without necessarily accepting any of the assertions in your questions.
Senator ROBERTS: Fine. How many cases by year since 2017 involved Air Force contacting an airline about a pilot’s application, start date or employment status, and what were the outcomes? If you could take that on notice.
Air Marshal Chappell: I will take that on notice.
Senator ROBERTS: What conflict-of-interest and post-separation controls apply to personnel staff liaising with airlines? You can take that on notice. Does Defence accept that such liaison without transparent policy and consent risks a perception of covert influence over civilian hiring to manage retention? Why did you do it? It seems to be a bandaid situation.
Adm. Johnston: We will take all of those on notice. We need to get the details of what you have in front of you to make sure we answer them reasonably.
Senator ROBERTS: You’re being hit with excessive retirements from the Australian defence forces across the board. We know that. We are wondering if this is just a bandaid solution.
Adm. Johnston: Our separation rates are well below average, rather than elevated, at the moment.
Air Marshal Chappell: Over the last 12 months to the end of June, the financial year, Air Force grew by 824 personnel.
Senator ROBERTS: I am pleased to hear that at last.
Air Marshal Chappell: The evidence a little earlier would have illuminated the broader Defence story, which is very similar. Air Force is now above 16,000 personnel. We are continuing to grow, and separation rates are continuing to fall and stabilise at very healthy levels.
Senator ROBERTS: Please provide on notice a full briefing in relation to the nature of the relationship between the personnel division and the airlines, how this relates to separating pilots, and under what authority Air Force is seeking—if you are seeking—to interfere with the post-separation employment of pilots.
Air Marshal Chappell: I will take those on notice without accepting any of your assertions.
Senator ROBERTS: That’s what I said. None of this should be happening. In the wake of the royal commission, I think you should be stopping any conversations with the airlines that interfere with employment of pilots who separate. I would like you to comment on that.
Senator McAllister: That’s not really a question, Senator. I think it commences with the assertion that something is happening. Officials have, a few times now, asked you for the opportunity to consider the materials you are relying upon before providing a response.
Senator ROBERTS: And I said I would get it.
CHAIR: That’s been taken on notice. Thank you very much





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