Today, the Senate held a Committee Hearing on the Online Safety Amendment (Social Media Minimum Age) Bill 2024. This expedited inquiry was scheduled with just one day’s notice, as the Liberal and Labor parties want to rush this legislation through. The first witness, Ms. Lucy Thomas OAM, CEO of Project Rockit, delivered six minutes of the most relevant, heartfelt, and inspirational testimony on the issue of censoring social media for those under 16. Her insights demonstrated the benefit of lived experience.
Before taking a position on this bill, take the time to listen to her testimony.
Transcript
Senator ROBERTS: Thank you all for being here. Ms Thomas, there are harms and benefits at school, and there are harms and benefits in life generally. Claude Mellins, professor of medical psychology in the Departments of Psychiatry and Sociomedical Sciences at Columbia University, stated: ‘For young people, social media provides a platform to help them figure out who they are. For very shy or introverted young people, it can be a way to meet others with similar interests.’ She added: ‘Social support and socializing are critical influences on coping and resilience.’ They provide an important point of connection. She then said in relation to Covid: ‘On the other hand, fewer opportunities for in-person interactions with friends and family meant less of a real-world check on some of the negative influences of social media.’ Isn’t the professor making an important point? It’s not about stopping real-world interactions it’s about balancing social media with real-world interactions. Isn’t it about a balance, not about prohibition? Isn’t it also the fact that parents and not governments are best placed to decide how their children develop?
Ms Thomas: Thank you for the question. I think you’re speaking to that idea of balance that a lot of us have been trying to refer to. We are acutely aware of the harms, and I think they’re beautifully captured in that quote, and acutely aware of the risk that we may create new harms by cutting young people off. I think this is a really important point, and I’d like to give you one example, a quote from a young person, Rhys from Tamworth, who commented: ‘Social media has helped me figure out and become comfortable with my sense of self, as there is a large community that is able to connect me with people all over the world. Living in a regional area, it’s difficult to find people dealing with the same personal developments, and social media really helped.’ This is beyond just direct mental health intervention; this is about finding other people like you. This is about finding spaces where we can affirm ourselves, use our voices and mobilise around actions that we care about, just like we’re doing here today. I’d love to point out that the Office of the eSafety Commissioner has done some fantastic research into the experiences of specific groups—those who are First Nations, LGBTQIA+ Australians, and disabled and neurodivergent young people. All of these group face greater hate speech online. Actually belonging to one of those communities, I can say that we also face greater hate speech offline. What was really important is they also found that young people in these communities that already face marginalisation are more likely to seek emotional support—not just mental health support, but connection, news and information, including information about themselves and the world around them. So I take your point.
Senator ROBERTS: Thank you. I have another quote from Deborah Glasofer, Associate Professor of Clinical Medical Psychology at Stanford University:
Whether it’s social media or in person, a good peer group makes the difference. A group of friends that connects over shared interests like art or music, and is balanced in their outlook on eating and appearance, is a positive. In fact, a good peer group online may be protective against negative or in-person influences.
Is this bill throwing out the good with the bad, instead of trying to improve support in digital media skills to allow children and parents to handle these trials better?
Ms Thomas: I think there is a risk of that, yes. I think we really need to, in a much longer and more thorough timeframe, interrogate and weigh up all of these risks and unintended possible impacts. I’d like to draw another quote from Lamisa from Western Sydney University. You spoke about influencers; we tend to imagine those being solely negative. Lamisa says: ‘Social media has given me creators who are people of colour, and I think it has really allowed me to learn that I don’t have to justify my existence, that I am allowed to have an opinion and that I am allowed to have a voice about who I am.’ So I absolutely think that there is a risk that we’ll throw out these experiences; in our desire to protect people, we create unintended harms that they have to live with.
Senator ROBERTS: I just received a text message from someone in this building, a fairly intelligent person, and he said: ‘I was born with a rare disorder. I spent more than four decades feeling isolated until I discovered people with the same disorder on social media. This legislation would prevent people under 16 from linking with the communities online that can provide them with shared lived experience.’ What do you say?
Ms Thomas: I’m going to give you one more quote. I’m aware that young people aren’t in the room, so I’m sorry I’m citing these references. Hannah from Sydney says: ‘Where I struggled in the physical world thanks to a lack of physically accessible design and foresight by those responsible for building our society, I have thrived online.’ The digital world has created so much opportunity for young people to participate and fully realise their opportunities. We just need to be very careful.
I know in talking about all these benefits, I’m probably going to receive an immediate response about some of the harms. I’m not here to say that harms don’t exist. They do. If anyone is aware of them, it’s me. I’ve been working in this space for 20 years. I started Project Rockit because I wanted to tackle these issues as a young person fresh out of school. We know they’re there, but we have to be very careful not to impact these positive benefits young people face.
Senator ROBERTS: Ms Thomas, isn’t there very important access to parents and grandparents on social media for their support and experiential interaction. A lot of children interact with their parents and grandparents through social media?
Ms Thomas: Am I allowed to answer this one?
CHAIR: Yes.
Ms Thomas: I think one of the big, grave concerns around implementation and enforcement is that it won’t just be young people who need to verify their ages online; it will be every Australian. The methods available, every Australian sharing their biometric data or presenting a government issued ID, are going to pose challenges for those Australians that you are talking about—older Australians who are already facing higher rates of digital exclusion and those from marginalised communities. Absolutely, this is a vital tool for grandparents and kids, for intergenerational play and learning, and we risk cutting young people off but also cutting older people off.
